9m is far to great. Maximum should be no more than 5.5m. This can be supported by the work done in Japan which resulted that a pilot falling from this height into the water can survive.

When a combination is used the pilot ladder height from the bottom to the accommodation ladder should also be no more than 5.5m.

Accommodation ladder must have a fixture that can secure to the ship side

All ladders should be on a roller that can also be moved sideways for final adjustment. Crew having to lift ladders manually should be outlawed.

The maximum angle of the accommodation ladder should be no more than 40 degrees.

I have never come across a situation were the crew did not do there very best to assist. However, they must be provided with the proper equipment and the equipment should be made easy to handle and operate.

Please no more surveys just some practical solutions.